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HCSI PERSONAL CLIENT SERVICES
While the etraining is remarkably effective and our reference guide superb, it is nice
to know that you still have access to a "real person" if an unusual situation or question arises.
What is HCSI Personal Client Service?
  • We know that sometimes you just need someone to talk to.
  • Whether you're facing an emergency, aren't quite sure of some point in the reference guide or just have a question about procedure, you will be pleased when you call HCSI and talk to a live person.
  • HCSI staff members have more than 60 years of combined experience in answering compliance questions.
  • HCSI will answer your phone calls during extended business hours every business day.
How does HCSI Client Service affect you?
  • With HCSI Client Service, your line of defense against critical compliance errors is complete. Your staff members are trained and you have someone ready to assist you if a unique question arises.
HCSI Provides:
Help for your employees
  • Your employees can call us with questions that might require immediate attention or that are unique to your practice.
Help for your patients
  • If an unusual circumstance involving a patient arises, help is only as far away as the phone. Trained HCSI staff will help your staff with any situation where a patient encounter creates the need for a speedy response. Your patients will not have to wait for an answer.
Help for you
  • Just keep working! Since your staff can call us, they won't need to talk to you!
Why should you purchase your Compliance Plans, and etraining, from HCSI.
Problem Solution
  1. The survival and viability of your practice depends upon your effectiveness in complying with federal guidelines.
  2. It is extremely difficult for you to completely train your staff.
  3. It is almost impossible for you to provide adequate "ongoing training."
  4. As legislation proliferates, the potential for fines, penalties, litigation, and even loss of license continues to grow.
  1. Since 1984 more health care professionals have used HCSI compliance services than any other compliance product of its kind.
  2. HCSI provides initial etraining for all employees and certifies the training.
  3. HCSI provides ongoing etraining for all employees and certifies the training.
  4. We guarantee our product by backing it up with a 30-day money back guarantee.
In addition:
  • HCSI provides a complete reference guide containing all forms and reference material.
  • HCSI has experienced client service representatives just a phone call away to help.